Do you need the services of a plumbing contractor to fix leaky pipes, clogged toilets, or slow-draining sinks? Don’t just call the first number that appears on your Internet search engine. If you hire a plumber with questionable credentials and under par skills, you’re likely to end up paying for substandard services and even risk damaging your plumbing system.
It’s best to look at a few crucial factors before you hire a plumbing Perth service provider. Here are five tips to help you make the best choice.
Check Their Location
If you live in Perth, it’s only logical to hire a plumbing contractor from Perth. You don’t want to get the services of a plumber that’s from way across the state, even if their services are beyond stellar. They would take a long time getting to your property, which is definitely not ideal when you have an emergency at hand. Even when you don’t have a plumbing problem that needs urgent attention, hiring plumbers who are located nearby is still the best for your convenience and peace of mind.
Check Their Years of Experience
Experience comes from years of continuously practicing and improving one’s craft. Therefore, it’s important to look at a plumbing contractor’s years in the business when making a decision. Do note that tenure doesn’t immediately equate to skill. However, when it comes to plumbing, you can only acquire top-level skills as the years go by. When you hire experienced plumbers, you might be paying more but getting more value for money in return. For example, they may be able to fix your pipes in half the time or provide more cost-effective solutions.
Check If They Have Licences and Insurance Coverage
To be called a professional plumber, one must have a valid licence. This indicates that the person has undergone proper training and corresponding skills assessment tests, and is therefore qualified to render plumbing services. If the individual works for a company, you should also check if that company has a licence to operate.
Another thing you have to check is if the plumbing contractor has sufficient insurance. At the very least, they should have a worker’s compensation and liability insurance. These ensure that you, your property, and the workers are protected in the event of an accident.
Verify Their Reputation
When choosing a plumber, you should also take into consideration their reputation. Don’t be afraid to ask around, especially friends and family who have already had work done by a specific individual plumber or plumbing company. You should also visit their website and social media pages to check reviews and testimonials left by previous customers. Are they responsive to enquiries? Do they provide stellar plumbing services? Can they be trusted to work with minimal supervision and leave the work area clean? Do they charge too much or just alright? Do they always go the extra mile? These are just some of the questions you should seek to answer before you hire a plumbing contractor.
Do They Have Good Customer Service?
Finally, a good plumber provides good customer service. They should be easily reachable, whether through phone, email, or social media. If they have a chat function on their website, even better. Ideally, they should have an emergency hotline for plumbing woes that need immediate attention. They should also be courteous in responding to enquiries, whether it’s about price quotations or the services they offer. In short, find a plumbing contractor that cares about their customers and not just the money you can pay them.
No matter what plumbing issue you may have—big or small, simple or complex—finding a reliable plumbing service provider is crucial. Follow these tips to help you choose the best one to cater to your plumbing needs.
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